Shipping Policies

How it works?

At Horizon Reach Distribution, we understand that circumstances may vary, so returns are evaluated on a case-by-case basis to ensure fairness and customer satisfaction. To be eligible for a return, items must be in their original condition and packaging.

Please note that return shipping fees are the responsibility of the customer. Upon receipt of returned products in satisfactory condition, a restocking fee of 25% may apply. Our priority is to provide a seamless and hassle-free return process for our valued customers.